Indigo crisis: Govt caps ticket price; orders airline to refund passengers by 7 Dec
For five days in a row, IndiGo, the country's largest airline, has cancelled hundreds of flights, primarily due to crew woes.
Salar Web
New Delhi, 6 Dec
The Indian government on Saturday introduced airfare caps
amid IndiGo flight disruptions that had pushed air ticket prices higher in many
routes.
For five days in a row, IndiGo, the country's largest
airline, has cancelled hundreds of flights, primarily due to crew woes.
With a lesser number of flights, airfares on certain routes
have surged.
Taking a serious note of the situation, the Civil Aviation Ministry
said it has invoked regulatory powers to ensure fair and reasonable fares
across all affected routes.
The limits will be in place till the situation stabilises,
the Ministry said in a statement.
“An official directive has been issued to all airlines
mandating strict adherence to the fare caps that have now been
prescribed," it said.
The Ministry has also directed the airline to complete the
ticket refund process for the cancelled flights by Sunday evening, as well as
ensure baggage separated from the travellers are delivered in the next two
days.
A day after the country's largest airline, IndiGo, cancelled
more than 1,000 flights and caused disruptions for the fifth day on Saturday,
the ministry said that any delay or non-compliance in refund processing will
invite immediate regulatory action.
The refund process for all cancelled or disrupted flights
must be completed by 8 pm on Sunday, the ministry said in a statement.
"Airlines have also been instructed not to levy any
rescheduling charges for passengers whose travel plans were affected by
cancellations," it said.
Leave a Reply
Your email address will not be published. Required fields are marked *




